Southern Trophy House, Inc. Privacy Statement
At
Southern Trophy House, Inc., we are committed to protecting the integrity of your data and
personal information. Because certain types of information about Southern Trophy House, Inc.users are gathered, we feel you should fully understand the terms and
conditions surrounding the capture and use of that information. This
privacy statement discloses what information we gather, how we use it,
and how to correct or change it.
Returns
Southern Trophy House, Inc. has a 100% satisfaction guarantee. We will gladly take back any
unlogoed order that does not meet your requirements within 30 days of
receiving the merchandise. If you wish to return an item, please contact
your Southern Trophy House, Inc. Customer Service Representative. DO NOT return the items to an
address on the packing materials or website. Your Southern Trophy House, Inc. Customer Service
Representative will provide the shipping information to you.
- Garments must be returned within 10 days of receipt of merchandise.
Please return merchandise in original packaging.
- We are unable to accept merchandise that has been worn or washed.
- For your protection we recommend that you insure your package with the
shipper.
- If you are exchanging merchandise please include a money order or
credit card number for return shipping.
Please send returns/exchanges to:
Southern Trophy House, Inc.
2705 Nolensville Road
NashvilleTN37211
Attn: Southern Trophy House, Inc.
Please contact customer service with any questions: 615-256-7295
Damages:
All damages must be reported within 48 hours of delivery. Please keep
all original paperwork and packaging for your claim. Please contact
customer service immediately to report the problem.
Information Southern Trophy House, Inc. Gathers and Tracks
Southern Trophy House, Inc. gathers two types of information about users: data that users
provide through optional, voluntary registration on our site, and
aggregated tracking information derived mainly by tallying page views
throughout our site. Such information enables us to better tailor our
content to users’ needs and helps us better understand the demographics
of our audience. Southern Trophy House, Inc. does not share information about individual
users with any third party. Southern Trophy House, Inc. gathers user information in the
following processes:
Registration
Southern Trophy House, Inc. is a business-to-business transactional marketplace. Although
some features of Southern Trophy House, Inc. are available to anonymous users, all users
must register and be approved prior to making purchases. By
registering, users take advantage of various personalized features such
as the ability to invoke unique functions and content based on one's
identity. During registration, the user supplies information required
to enable transactions.
Polling
The Southern Trophy House, Inc. site may offer interactive polls to users so they can easily
share their opinions with other users and see what the Southern Trophy House, Inc. audience
thinks about important issues. Southern Trophy House, Inc. uses a system to "tag" users
after they have voted, so they can vote only once on a particular
question. This tag is not correlated with information about individual
users.
Message Boards/Forums
Southern Trophy House, Inc. may, from time to time, offer message boards or forums, where
users can enter into lively, real-time or non-real-time conversations
about a variety of topics. Southern Trophy House, Inc. requires message board users to
complete the registration process described above, even if they do not
intend to make purchases.
Electronic Newsletters
Southern Trophy House, Inc. publishes and distributes free electronic newsletters to users.
Southern Trophy House, Inc. will gather the email addresses of users who voluntarily
subscribe. Users may remove themselves from Southern Trophy House, Inc. mailing lists by
following the instructions contained in every dispatch. Users can
subscribe to these newsletters during registration, or within the
Southern Trophy House, Inc. site at various times and places.
Surveys
Southern Trophy House, Inc. may occasionally conduct user surveys to better target content
and services to our audience. Southern Trophy House, Inc. may, at its discretion, share the
aggregated demographic information in these surveys with Southern Trophy House, Inc.Marketplace vendors and other business partners. Information about
specific individuals or buying companies will not be shared with third
parties.
Contests, Loyalty Programs, and Sweepstakes
Southern Trophy House, Inc. may occasionally offer loyalty programs, contests and
sweepstakes in which we request certain information. These promotions
will be conducted in full accordance with United States federal and
state laws. The full rules and all information about such contests will
be clearly posted during the event. Any information gathered will be
used only to verify user identity and to contact winners and/or
prize/point recipients. Again, information about specific individuals
will not be shared with third parties.
Usage Tracking
Southern Trophy House, Inc. tracks user traffic patterns throughout its site; however, we do
not correlate this information with data about individual users. Southern Trophy House, Inc.does segment overall usage statistics according to a user's domain
name, browser type, and MIME type by reading this information from the
browser string (information contained in every user's browser). Southern Trophy House, Inc.tracks and catalogs the search terms that users enter into the Southern Trophy House, Inc.Marketplace search engine, but this tracking is never associated with
individual users.
Cookies
A cookie is a small data file that certain Web sites write to your hard
drive when you visit them. A cookie file can contain information, such
as a user ID, that the site uses to track the pages you've visited, but
the only personal information a cookie can contain is information you
supply yourself. A cookie can't read data off your hard disk or read
cookie files created by other sites. Southern Trophy House, Inc. uses cookies to track user
traffic patterns (as described above), when you register as a Southern Trophy House, Inc.member, and when you click on various links and promotions throughout
the site. When you register, Southern Trophy House, Inc. uses a cookie to store your user
ID. We do not store passwords or any personal information about you. We
use this ID to identify you anonymously in our database and to track
the pages you visit on our site. Cookies also enable you to enter
various parts of the Southern Trophy House, Inc. site as a member without having to log on
each time, and to visit member-restricted areas of the site.
Use of the information
Southern Trophy House, Inc. uses any information voluntarily given by our users to enhance
their experience in our site, whether to provide interactive or
personalized elements on the site or to better prepare future content
based on the interests of our users.
As stated above, Southern Trophy House, Inc. uses information that users voluntarily provide
in order to send out electronic newsletters and to enable users to
participate in polls and message boards. We may send out newsletters to
subscribers on a regular schedule (daily, weekly, or monthly depending
on the newsletter), and occasionally send out special communications
when we think subscribers might be particularly interested in something
we are doing. Southern Trophy House, Inc. never shares newsletter mailing lists with any
third parties, including advertisers or partners. We use tracking
information to determine which areas of our sites users like and don't
like based on traffic to those areas. Southern Trophy House, Inc. does not track what
individual users read, but rather how well each page performs overall.
This helps us continue to build a better service for you.
We track search terms entered into our search engine as one of many
measures of what types of products our users are looking for. We don't
track which terms a particular user enters.
Sharing of Information
Southern Trophy House, Inc. uses the above-described information to tailor our service to
suit the needs of our users. This is essential to make our service the
best it can be. We do not share information about individual users with
any third party.
Opt-Out Policy
Southern Trophy House, Inc. gives users options wherever necessary and practical. Such choices include:
- Opting not to receive our electronic newsletters and order status emails when registering for the site.
- Opting not to provide certain personal information when registering for the site (see above).
- Opting
not to participate in certain interactive areas, including the Southern Trophy House, Inc.Marketplace, which completely alleviates the need for Southern Trophy House, Inc. to collect
any information from our users.
Correct/Update Policy
Southern Trophy House, Inc. offers users the ability to correct or change the information
collected during registration for the site (see above). Such changes
may be activated by simply going to one's user profile, clicking the
edit link, and making changes to one's data as it is displayed in the
subsequent form. Users may change this information at any time and as
often as necessary. Users who are experiencing problems or who have any
questions about how our services work can contact us at
davidtrophyhouse@comcast.net.
Delete/Deactivation
Users may unsubscribe to any of our electronic newsletters or order
status emails at any time by following the instructions contained at
the end of every communication. Currently, Southern Trophy House, Inc. does not offer users
a means by which to completely delete personal information established
at the time of registration for any site.
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